Frequently Asked Questions

We operate from 10am – 6pm, and close on every Wednesday and Sunday.

Yes, but only with minimum ordered quantities.

No, we are a private kitchen. All orders are required to be placed through our
website and pre-ordered at least 1 day ahead as all orders are made-to-order.

We do not encourage surprise deliveries unless you are firm that the recipient will
be able to collect. Surprise deliveries are 100% at your own risk, we will not be
liable for any refund or resend if the item was not received by the recipient.

Time/day amendments are strictly subjected to availability and are not
guaranteed to be done. Feel free to reach out to us.

No, orders cannot be cancelled once placed.

No, we do not handle cash transactions. All transactions will be done via the
website through the given payment methods.

Yes! Select pick-up at checkout and indicate the delivery service we are to expect
in the remark column during checkout. Do note that your arrangement should
follow the selected day and time.

Feel free to return it back to us, we will check on quality and compensate
according to your order subjected to Pastry Chef’s approval. However, do bear in
mind that we will only bear 1 way delivery cost.

Treats should be returned to us no longer than it’s best consumed days starting
from the date of delivery. Anything beyond that will not be allowed as treats’ taste
and texture may change and quality checks will not be accurate.

Unfortunately, if we are unable to receive treats, quality checks and
compensation cannot be performed.

We are yet to be halal-certified but all ingredients used are 100%
halal-certified.

Any time once you’re firm with your purchase, there is an availability
calendar at checkout for you to select your preferred day/time. If they’re in
grey, it means we are either full or closed.

Our treats consist of eggs and cheese. For vegan options, please reach
out to us, but there will be a certain MOQ for it.